Welcome to Lost in Cross Stitch!

Welcome to Lost in Cross Stitch! Thanks for visiting our website. By using our site, you’re agreeing to our terms and conditions, so please read them carefully.

Digital Products

  • All the patterns we sell are digital and can be downloaded right after you buy them. You’ll also get an email link to download them.

Refunds

  • Since our products are digital, we can’t offer refunds or exchanges once they’ve been downloaded. Please choose carefully!

Privacy Policy

  • Your privacy is important to us. We only use your personal information to handle your purchases and help you with your orders. We don’t share your information with anyone else.

User Account

  • You can buy our products as a guest without creating an account. However, creating an account can be helpful if you want to access your downloads later.

Intellectual Property

  • Everything on our site, including the patterns, pictures, and text, belongs to us. You can use the patterns you buy for personal projects. You can sell the items you make from our patterns, but you can’t sell the patterns themselves.
  • If you want to use our patterns for anything else, like making kits to sell, please get in touch with us first to discuss a license.

Limitation of Liability

  • We’re not responsible for any losses or damages from using our website or the patterns sold here.

Governing Law

  • The laws of Queensland, Australia, will apply to any disputes or legal matters related to our website.

Changes to Terms

  • We may update these terms occasionally, so please check this page now and then. Continuing to use our site after changes means you accept the new terms.

Contact Us

  • If you have any questions about these terms or anything else, please reach out through our contact form.